Talk to an architect

Managed IT

Microsoft 365 and Google Workspace, configured properly and kept that way.

Tenant setup and hardening, migrations, identity, licensing, Teams, SharePoint and Google Drive governance, and day to day administration.

Talk to an architect What is included

Sound familiar

Where this usually starts.

Productivity platforms are where most of an organization's information lives, and where default settings leave the most risk. We set up and migrate tenants, harden security and identity, govern how files and sites are shared, keep licensing matched to actual use, and administer the platform day to day, with every change documented and reviewed.

Tick the ones that sound like your situation.

Scope

What is included.

  • Tenant setup and hardening

    Secure defaults, conditional access, multifactor authentication and audit logging.

  • Migrations

    Mail, files and chat moved from other platforms or tenants in planned waves.

  • Identity

    Entra ID or Google identity, single sign-on and lifecycle management.

  • Collaboration governance

    Teams, SharePoint and Drive structures, sharing policies and retention.

  • Licence management

    Licences matched to roles and usage, and reviewed regularly.

  • Administration

    Day to day changes, user management and platform updates.

Reference architecture

IT that is watched, fixed and reported on before it is noticed.

The productivity platform sits in the run layer of the managed IT architecture: mail, files, chat and identity for your people, administered by us and supported through the service desk.

IT that is watched, fixed and reported on before it is noticed. YOUR PEOPLE RUN BY US ASSURANCE Users Laptops and phones Service desk Endpoint management Microsoft 365or Workspace Monitoring (NOC) Backup Off-site copies Monthly report IT roadmap

What this service delivers here

  • Microsoft 365 or Workspace

    Mail, files, licences and groups, set up to a standard and held there.

Walk through every flow in Managed IT

Before you start

Decisions to settle early.

  • Harden now or migrate first

    If a migration is coming, hardening the old tenant may be wasted effort; if not, it should happen at once. We sequence the two.

  • How open sharing should be

    Open sharing helps collaboration and leaks data. The default is set to your risk appetite, with exceptions by request.

  • Which licences people need

    Premium licences bundle security features some roles need and others do not. Roles decide the mix.

Approach

How the work runs.

  1. Assess

    Configuration, security and licensing

  2. Harden

    Identity, sharing and audit settings

  3. Migrate

    Mail, files and chat in waves

  4. Administer

    Ongoing changes and reviews

Commercials

How it is bought.

  • A fixed-fee assessment

    We review the tenant's identity, sharing, mail and audit settings against current guidance, and compare licences with actual use. You receive ranked findings and a fixed price for hardening or migration.

  • A fixed-price build

    Hardening, governance policies, licence changes and any migration in scope, delivered at a fixed price with every setting documented.

  • Running it afterwards

    Administration then runs monthly: changes, user management, licence reviews and platform updates, each recorded.

Start with the assessment.

Scope an assessment

Worked example

A tenant nobody had reviewed in years.

Say an architecture practice set up its Microsoft tenant quickly when staff began working from home. Files are shared by open links, some accounts have no multifactor authentication, and the licence bill keeps rising.

  1. Assess

    We review identity, mail, sharing and audit settings against current guidance, and compare licences with how each person actually works.

  2. Harden

    Multifactor authentication and conditional access are enforced, legacy sign in methods are blocked, and audit logging is switched on.

  3. Govern

    Sharing defaults change to named people, project sites get owners and retention rules, and existing open links are reviewed with their owners.

  4. Administer

    Day to day changes run through us with a record, and licences are reviewed regularly against joiners and leavers.

At the end, the tenant has a documented baseline, sharing is deliberate rather than accidental, and the licence count matches the people who need each licence.

An illustration

An illustration, not a client account.

Where it goes wrong

What we design out.

  • Defaults left in place

    A tenant set up quickly keeps permissive defaults for years. Sharing, sign in and audit settings are deliberately configured and documented.

  • Migration without coexistence

    Moving mail in one weekend strands calendars and shared mailboxes. Waves are planned with coexistence, so people keep working.

  • Licences that follow nobody

    Licences assigned once and never reviewed cost money for leavers. Licences are reviewed against joiners, leavers and roles.

Outcomes

What it changes.

  • A hardened tenant

    Security settings match current guidance instead of the defaults from setup day.

  • Controlled sharing

    Information is shared on purpose, and external access is reviewed.

  • Licences that match use

    You pay for the licences people need, at the tiers they need.

How you will know it is working

  • Every account signs in with multifactor authentication.
  • Files are shared with named people by default.
  • Unused licences are removed at each review.
  • Changes to the tenant are recorded and reviewable.

You keep

What you have at the end.

Handover pack

five items

  1. Tenant security assessment Your tenant's settings compared with the CIS benchmark and current guidance, with each finding ranked.
  2. Configuration baseline documentation The approved settings for identity, mail, sharing and audit, so drift from them can be detected.
  3. Migration plan and cutover runbooks Mailboxes, files and chats grouped into waves, each with its cutover steps and its message to users.
  4. Sharing and retention policies Who can share what with whom, and how long each kind of information is kept.
  5. Licence optimization report Licences matched against roles and actual use, with the changes that cut cost without removing what people need.

The team

Who you work with.

  • Platform architect

    Designs the tenant configuration, identity and governance.

  • Migration engineers

    Plan and run mail, file and chat migrations in waves.

  • Platform administrators

    Handle changes, users and updates day to day, with every change recorded.

What we need from you

  • Global administrative access, or a delegated admin relationship.
  • Your retention and legal hold requirements from legal or compliance.
  • A communications contact for each migration wave.
  • Your current licence contract and renewal date.

Less firefighting for your own team, because the routine work is already done.

Questions

Questions we get asked.

Can you migrate us from Google Workspace to Microsoft 365, or the reverse?

Yes, in either direction. Mail, calendars, files and chat move in waves with coexistence between the platforms, so people keep working during the move.

Is the default Microsoft 365 configuration secure?

It is a starting point, not a finished configuration. Most tenants need conditional access, stronger authentication, audit logging, sharing limits and alerting configured to match their risk.

Can you reduce our licensing costs?

Often. Unused licences, premium tiers assigned where standard would do and overlapping add-ons are common. We report what is used and recommend changes, which you approve.

Do you manage Copilot and other AI features?

Yes. We review data access and sharing before AI features are enabled, because an assistant can surface anything the user can already reach, including files that were overshared years ago.

Can we use both Microsoft 365 and Google Workspace?

Yes, though it is worth being deliberate about it. Some organizations keep both after an acquisition or for different teams. We set up identity so one account signs in to both, decide which platform is home for each kind of work, and make sharing between them work without duplicating files.

How do you prepare users for a mail migration?

Each wave is told in advance what will change, when, and what they need to do, which is usually very little. Calendars, contacts and shared mailboxes move with the mail, and the support desk knows the schedule, so the questions on the first morning are answered quickly.

What is conditional access?

A set of policies that decide, at each sign in, whether to allow access, ask for more verification or block it, based on the user, the device, the location and the risk. It is how multifactor authentication and device compliance are enforced without asking for them on every request.

How long should we keep email and files?

As long as the law, your contracts and your business require, and no longer. Retention policies keep what must be kept, delete what has expired and place legal holds where litigation requires them. We draft the policies with your legal or compliance lead, who decides the periods.

Ask about your situation

Answered from this site, with its sources.

Where it is bought

Microsoft 365 and Google Workspace, by sector and region.

Sectors that ask for it

Region homes, and who signs

Often paired with

What usually comes next.

Everything in Managed IT

CONTACT

See how your tenant is really configured.

Start with a tenant security and licensing review. You get a prioritized list of what to change and what it would save.

  • Senior-led
  • Accountable
  • Direct
  • Fixed-price options
  • Compliance-ready
  • 24/7 capable

Prefer to talk it through? Call +92 (333) 32 11011

What happens next

  1. You pick the time

    Tell us which platform you run, or are moving to, and roughly how many users; we book the call around you.

  2. Thirty minutes, with an engineer

    A platform engineer discusses your current settings and anything due to change.

  3. A written assessment

    You receive ranked findings and a fixed price in writing, yours to keep.