Security

Found a flaw? Report it, and we will work with you.

Good-faith research is welcome. Report it here or by email, and we will handle it under our published vulnerability disclosure policy.

At a glance

What to expect.

  • Receipt confirmed

    Within five business days

  • Good-faith research

    Treated as authorized, no legal action

  • Credit

    In the name you choose

Report a vulnerability

Before you report.

  • In scope

    expandware.com and expandware.us, their subdomains, and the services they run on, from the contact form to the assistant.

    Full scope
  • What we ask

    Test only against your own data, do not degrade the service, and give us a reasonable opportunity to respond before you publish.

    The policy
  • What we commit to

    Receipt within five business days, an honest assessment, progress until it is resolved, and credit if you want it.

    Our commitments
  • What we do not offer

    There is no bug bounty and no monetary reward. We would rather say so plainly.

CONTACT

Researchers are treated as allies here.

Good-faith research is welcome. The vulnerability disclosure policy says what is in scope, what we ask of you, and what we commit to in return.

  • No legal action for good-faith research
  • Receipt confirmed within five business days
  • Credit, in the name you choose

What happens next

  1. Acknowledged

    We confirm receipt within five business days, as the policy commits.

  2. Triaged

    An engineer reproduces it and agrees the severity with you.

  3. Fixed

    We tell you when it is fixed, and work to your disclosure timetable.