--- title: "Managed AWS, Azure and Google Cloud" description: "Monitoring, patching, backup, security posture, cost governance and change management for AWS, Azure and Google Cloud estates." url: https://www.expandware.com/services/cloud/managed-public-cloud/ section: "Services" topics: ["Cloud", "Amazon Web Services", "Microsoft Azure", "Google Cloud", "Terraform"] publisher: "Expandware Private Limited" --- # Managed AWS, Azure and Google Cloud Monitoring, patching, backup, security posture, cost governance and change management for AWS, Azure and Google Cloud estates. Your cloud, operated to a service level. Building in the cloud is fast; running it well is continuous work. We operate cloud estates against a written service level: monitoring and incident response, patching and image management, backups, security posture, cost governance and change, all through infrastructure as code in your repository, so every change is reviewed and reversible and you are never locked to us. Where it usually starts: - The engineers who built the cloud estate now spend their time running it. - Changes are made in the console, and nobody can say what changed last week. - Security findings in the cloud accumulate faster than they are fixed. - The monthly bill has no owner. What is included: - Monitoring and response: Workloads, services and quotas monitored around the clock. - Patching and images: Operating systems and base images kept current on a schedule. - Backup and recovery: Backup policies enforced and restores tested. - Security posture: Continuous configuration checks and remediation. - Cost governance: Tagging, budgets, anomaly alerts and a monthly optimization review. - Change management: Every change made through reviewed infrastructure code. Where it sits: Managed cloud runs the operating parts of the cloud architecture: the edge with its CDN and firewall, the network hub, managed databases, observability and the second region, kept healthy against a written service level. Decisions to settle early: - Which clouds and accounts are in scope. Taking over everything at once is rarely wise. We start with production accounts and extend from there. - Who may change what. Developers keep the ability to change what they own through reviewed code. Platform changes go through us. - How much resilience to buy. Multi-region designs cost more to build and run. The architecture review sets resilience against what an outage would cost. How the work runs: Assess, Estate, risks and cost baseline. Codify, Infrastructure brought under code. Operate, Monitoring, patching and response. Optimize, Monthly cost and posture review. How it is bought: - A fixed-fee assessment: We review the estate's security, backups, monitoring and cost, and record the risks of taking it over. You receive the readiness findings and a fixed onboarding price. - A fixed-price build: Onboarding brings resources under infrastructure code, connects monitoring and backups, and agrees runbooks and escalation before we take responsibility. - Running it afterwards: Operations then run monthly against the service level, with a monthly cost and posture review and a quarterly architecture review. Worked example, builders who had become operators. Say a software company's platform team built its AWS estate and now spends most of its time patching, answering alerts and approving console changes, while the product roadmap waits. - Assess: We review the estate's security, backups, monitoring and cost, and record the risks of taking it over as it stands. - Codify: Resources created in the console are imported into infrastructure code, so the estate is described in the repository rather than in memory. - Operate: Our engineers take on monitoring, patching, backups and incident response under a written service level, with changes made through reviewed code. - Optimize: Each month, cost and posture are reviewed with the platform team, and the agreed improvements are scheduled. At the end, the platform team builds product again, changes to the estate go through review rather than the console, and the monthly bill has an owner. (An illustration, not a client account.) What you have at the end: - Operational readiness assessment: What is needed before we can run your estate safely: access, monitoring, backups and the documentation gaps. - Infrastructure as code repository: Every cloud resource described in version control, where each change is proposed, reviewed and can be undone. - Runbooks and escalation paths: What we do for each alert and incident, and who is called when, agreed with you. - Monthly service and cost reports: Incidents, changes, posture and spend for the month, with the actions agreed for the next. - Quarterly architecture review: How the estate has changed, where it could be cheaper, safer or more reliable, and what to do next. Standards and platforms worked with: Amazon Web Services, Microsoft Azure, Google Cloud, Terraform, AWS Well-Architected, Azure Well-Architected Framework, CIS Benchmarks, FinOps Framework. Where it goes wrong, and what we design out: - Console changes nobody can trace. Changes made by hand cannot be reviewed or reversed. Every change goes through code and review. - A second region that was never tested. Failover that has never run will not work when needed. Regional failover is exercised on a schedule. - A bill with no owner. Cloud costs grow when nobody reviews them. Spend is reviewed with you every month. What it changes: - Every change reviewed. Infrastructure changes go through code review, so nothing changes by accident. - Incidents handled at any hour. Alerts are answered around the clock by engineers who know the estate. - Spend with an owner. Costs are attributed and reviewed every month, so growth is a decision. How you will know it is working: - Every change to the estate is visible in version control. - Incidents are handled against the agreed response targets. - Failover has been rehearsed, not only designed. - Monthly spend is explained line by line. Who you work with: - Cloud operations lead. Owns the service level, the monthly review and the quarterly architecture review. - Cloud engineers. Run monitoring, patching, backups and changes through infrastructure code. - Security and cost specialists. Keep posture and spend under review every month. What we need from you: - Administrative access to the accounts in scope. - Your repositories, or permission to create them. - Escalation contacts and change approvers. - Existing runbooks and architecture notes, however incomplete. Common questions: Q: Do you support all three major clouds? A: Yes: AWS, Azure and Google Cloud, and hybrid estates that span them and on-premises platforms. The service level and the reporting are the same whichever cloud a workload runs in. Q: What if our estate was built in the console? A: We bring it under infrastructure as code during onboarding, importing what exists rather than rebuilding it, so operations start from a reviewed and reproducible baseline. Q: Who holds the administrator credentials? A: You do. We work through roles you grant and can revoke, with access logged, and the break-glass accounts remain under your control. Q: Can we take operations back in-house later? A: Yes. Everything is in your repository and documented, and the agreement includes a defined handback. Q: What does the written service level cover? A: Response targets for incidents by priority, the hours and scope of monitoring, patching windows, backup and restore commitments, change handling and reporting. It is agreed before the service starts, and the monthly report measures performance against it. Q: How do you handle changes our developers want to make? A: Through pull requests against the infrastructure code, reviewed by our engineers and yours and applied by the pipeline. Developers keep the ability to change what they own, and the review catches the change that would have opened a storage bucket or broken a network route. Q: Do you work with our security tools in the cloud? A: Yes. The providers' own tools, such as AWS Security Hub, Microsoft Defender for Cloud and Google Security Command Center, and the third-party posture tools most clients use, all fit into our operations. Their findings are triaged with the same priorities as operational alerts. Q: What happens during a major cloud provider outage? A: We follow the runbook for the affected service: confirm the scope with the provider, fail over where the architecture allows it, and keep you informed. Afterwards, the quarterly review asks whether the architecture should tolerate that kind of outage, and at what cost. Often paired with: Cloud cost management (FinOps), Email, endpoint and cloud security, Backup and disaster recovery. --- Canonical page: https://www.expandware.com/services/cloud/managed-public-cloud/ Site index for machines: https://www.expandware.com/llms.txt Full site text: https://www.expandware.com/llms-full.txt Expandware Private Limited. Inquiries: solutions@expandware.com, +92 (333) 32 11011.